Today’s technological landscape is ever-shifting and constantly evolving. For companies and brands to get ahead, they must adopt new technology and adapt their products and service offerings accordingly. But offering and marketing technologically advanced products and services is not enough: customers still require high levels of support and explanation post-purchase.

Providing the best tech support is do-or-die, proving to be the difference between generating customer loyalty and losing clients to competitors.

This means that businesses need to deliver 24/7 tech support and helpdesk services to customers. By partnering with a highly-experienced call center, companies can provide the right tech support to customers, thereby improving customer experience.

Call Center Tech Support

As an experienced 24/7 tech support services provider with documented experience in the field, Sara Call offers qualified tech support and helpdesk outsourcing. Our efficient, straightforward and seamless solutions have already helped dozens of companies with their outsourcing needs, promptly resolving customers’ technical issues and improving customer satisfaction and loyalty. Our highly dedicated and technically-trained agents can help your business by addressing and resolving your customers’ technical problems, from the most common to the most complex. We streamline customer concerns by assigning the right person to the right job, resulting in brisk problem resolution and higher customer satisfaction.

On top of our operators’ high technical training, Sara Call provides 24/7 multilingual and multichannel approaches that add value to tech support by helping your customers receive tech support in their preferred channel and language, thereby improving customer experience and overall satisfaction.

Outsource with Sara Call Today

Your firm is positioned to grow and do its best when your staff are free to focus on long-term initiatives and strategic planning rather than getting distracted by time-consuming logistical and administrative duties. At Sara Call, our highly accomplished management team will help you identify outsourcing solutions to save your company time and money.

Dedicated Virtual Assistants
High-Quality Deliverables
Multilingual Operators
24/7 Support

Sara Call

We are ready to tackle any challenge and put your firm on the path to success: from outsourcing customer care and lead gen to cold calls and direct marketing, we are here to help transform the way you do business.

Since 2012 we’ve helped our clients find new customers and cut costs through a variety of services including telemarketing, back-office servicing and data entry. Contact us today to schedule a consultation.

 

Harel Kopelman

Head of Business Development

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