Businesses can’t afford to ignore the channels their customers use the most: studies indicate that some 5 billion people access Facebook, Snapchat, Instagram and the rest and that 65% of people aged 18-34 consider social media a preferred way of interacting with customer service over traditional methods. With nearly 3 in 4 millennials report brand lift when they get a response to their queries on social media, managing social media has become synonymous with maintaining brand competitiveness.
As a leading social media customer services provider, Sara Call knows how to leverage social media to retain customers and provide excellent customer care in real time.
Utilizing integrated social media solutions, businesses can deliver superior social customer service, ensuring improved customer experience. We have extensive industry experience with support executives who are well-trained in managing your social customer service across various social media platforms effectively. This expertise enables us to understand customer journeys as well as customers’ ever-changing needs closely. We leverage this understanding to design engaging social customer service responses, boost customer satisfaction ratings and keep your business ahead using social platforms.
Outsource with Sara Call Today
Whatever your industry, your firm is positioned to grow and do its best when your staff are free to focus on long-term initiatives and strategic planning rather than getting distracted by time-consuming logistical and administrative duties. At Sara Call, our highly accomplished management team will help you identify outsourcing solutions to save your company time and money.
Dedicated Virtual Assistants
We are ready to tackle any challenge and put your firm on the path to success: from outsourcing customer care and lead gen to cold calls and direct marketing, we are here to help transform the way you do business.
Since 2012 we’ve helped our clients find new customers and cut costs through a variety of services including telemarketing, back-office servicing and data entry. Contact us today to schedule a consultation.