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About Us
Why Albania?
Industries
Marketing
Reach consumers wherever they are with our world-class sales, lead generation and back office services to scale up your campaigns
Real Estate
Close more deals by outsourcing labor-intensive and time-consuming back office work and lead generation
Higher Education
Increase education quality, secure funding and manage support requests with outsourced services to support your core staff
Mortgage
Underwrite more loans by focusing on your core areas of expertise while our operators handle sales, customer service and data entry
Insurance
Maintain existing client relationships and find new ones utilizing outsourced solutions to bring down costs and maintain brand strength
E-Commerce
Augment your customer service with live chat, outsource data QA and verification and take your market research to the next level
Hospitality
Ensure operational efficiency, find new customers and lower costs with skilled customer service representatives and effective outreach campaigns
Recruitment
Reduce turnover and headhunter burnout by screening more resumes with experienced agents to manage back office work
Other Industries
We service companies operating in the Healthcare, Legal Services and Financial Services industries with diverse service offerings
Services
Customer Care
Optimize and simplify customer interactions with your company, reducing wait times and helping troubleshoot faster
Customer Service
Establish multichannel and multilingual infrastructures ready to service customers anytime, anywhere, 24/7
Sales
Deploy the latest data-driven technologies to increase sales leads’ quality and ensure higher conversion rates
Translation and Localization
Increase international reach and engagement with adapted materials to penetrate foreign markets and diversify revenue sources
Back Office
Increase ROI by reducing labor-intensive and time-consuming work so local assets can focus on long-term initiatives and strategies
Data Entry
Input, verify and edit data to seamlessly integrate disparate databases and systems without the time-consuming manual labor
Tech Support
Deliver 24/7 tech support and helpdesk services to customers utilizing efficient, straightforward and seamless solutions
Live Chat
Utilizing live chat helps bridge the gap between brands and consumers by providing them with easy access to professional help.
Other Services
Social Media, Email, Accounts Receivable and Debt Collection, Translation and Localization, Content Moderation, Market Research
Blog
Contact Us
Request a Quote
+1 (716) 453-3409
About Us
Why Albania?
Industries
Marketing
Reach consumers wherever they are with our world-class sales, lead generation and back office services to scale up your campaigns
Real Estate
Close more deals by outsourcing labor-intensive and time-consuming back office work and lead generation
Higher Education
Increase education quality, secure funding and manage support requests with outsourced services to support your core staff
Mortgage
Underwrite more loans by focusing on your core areas of expertise while our operators handle sales, customer service and data entry
Insurance
Maintain existing client relationships and find new ones utilizing outsourced solutions to bring down costs and maintain brand strength
E-Commerce
Augment your customer service with live chat, outsource data QA and verification and take your market research to the next level
Hospitality
Ensure operational efficiency, find new customers and lower costs with skilled customer service representatives and effective outreach campaigns
Recruitment
Reduce turnover and headhunter burnout by screening more resumes with experienced agents to manage back office work
Other Industries
We service companies operating in the Healthcare, Legal Services and Financial Services industries with diverse service offerings
Services
Customer Care
Optimize and simplify customer interactions with your company, reducing wait times and helping troubleshoot faster
Customer Service
Establish multichannel and multilingual infrastructures ready to service customers anytime, anywhere, 24/7
Sales
Deploy the latest data-driven technologies to increase sales leads’ quality and ensure higher conversion rates
Translation and Localization
Increase international reach and engagement with adapted materials to penetrate foreign markets and diversify revenue sources
Back Office
Increase ROI by reducing labor-intensive and time-consuming work so local assets can focus on long-term initiatives and strategies
Data Entry
Input, verify and edit data to seamlessly integrate disparate databases and systems without the time-consuming manual labor
Tech Support
Deliver 24/7 tech support and helpdesk services to customers utilizing efficient, straightforward and seamless solutions
Live Chat
Utilizing live chat helps bridge the gap between brands and consumers by providing them with easy access to professional help.
Other Services
Social Media, Email, Accounts Receivable and Debt Collection, Translation and Localization, Content Moderation, Market Research
Blog
Contact Us
Request a Quote
Request a Quote
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