With technology revolutionizing almost every aspect of business operations, many real estate agencies are turning to overseas call centers to help process workloads and take care of after-hour requests.

Call centers offer affordable and scalable solutions for processing many simple, time-consuming tasks that oftentimes consume crucial local resources and bandwidth.

Free up local assets’ time by outsourcing time-consuming and labor-intensive tasks to Sara Call. We are a full-service outsourcing and call center in Albania providing real estate firms high-quality services at a fraction of the cost of local hiring.

We are available to answer calls, schedule appointments, generate new leads and process mandatory forms so your employees can focus on the core business and find your firm new revenue streams.

What Can Be Outsourced?

Partnering with a low-cost call center is an excellent way to boost your business’s bottom line by saving on labor and training costs and streamlining operations. Your staff will have more time to focus on strategic planning and new initiatives, feeling less burned out as they focus on what they were hired to do – not administrative, time-consuming tasks.

Some of the real estate services you may consider outsourcing include but are not limited to:

Follow-up surveys and market research
Data entry
Live web and app chats
After-hour call centers
Cold calls and telemarketing
Filing claims and processing forms
Lead generation
Appointment setting
Contract processing
E-filing services

By outsourcing these activities your employees will have the time and headspace they need to speak to clients, close deals and propel your business forward.

Cold Calls and Other Call Center Services

Our call center has nearly a decade of direct sales experience. In addition to answering consumers’ questions after-hours, our staff can perform scripted cold calls to help identify clients who may be interested in buying or selling. By partnering with Sara Call, you eliminate the need to train and hire additional staff and can instead maintain your core in-house staffing set up.

You can take advantage of an in-house team already experienced in cold calls and building new customer relationships for your business. We also offer flexible staffing solutions that help businesses facing seasonal fluctuations in demand. If you find yourself regularly overwhelmed in the summers and slowing down during winter time, partnering with Sara Call can be an attractive solution as we will plan your call center needs to match each season’s needs.

Lead Generation

Every business needs new leads and sources of information to generate new customer relationships. Sara Call has extensive experience providing valuable client leads to help your firm penetrate new markets and generate new revenue sources. And once leads are provided, our call center staff can act upon scripts to engage with potential leads based on customized instructions and guidelines to automate and scale up your conversion processes.

Our staff are also experienced with helping home and business sellers who are interested in skipping the middleman and finding buyers directly themselves. We help you generate leads and compile lists of potential buyers, executing upon them to begin the sales process and find you a final buyer.

Why Choose Sara Call

Our highly-educated and English-speaking staff are excited to help expand your business and provide you with all your outsourcing needs. Because of the differential cost of living in Albania, we are able to provide our partners with affordable solutions that they would otherwise miss out on if working exclusively with providers and talent in their home localities.

We regularly update our technological infrastructure and invest in our staff with regular employee trainings that help Sara Call stay fully abreast of industry developments and ahead of the competition. Happy staff means happy clients, and so we regularly monitor our employees’ workloads to ensure work-life balance and provide them with the support they need to power our customers’ success.

Outsource with Sara Call Center Today

Your firm is positioned to grow and do its best when your staff are free to focus on long-term initiatives and strategic planning rather than getting distracted by time-consuming logistical and administrative duties. At Sara Call, our highly accomplished management team will help you identify outsourcing solutions to save your company time and money.

Dedicated Virtual Assistants

High-Quality Deliverables

Multilingual Operators

24/7 Support

Sara Call Center

We are ready to tackle any challenge and put your firm on the path to success: from outsourcing customer care and lead gen to cold calls and direct marketing, we are here to help transform the way you do business.

Since 2012 we’ve helped our clients find new customers and cut costs through a variety of services including telemarketing, back office servicing and data entry. Contact us today to schedule a consultation.